SHOP THE LOOK
THIS SEASONS SELL OUT
CUSTOM & PRE ORDERS
SHOP THIS LOOK
AN ALL TIME FAVOURITE
SHOP NEW AULELEI SLEEP
DRIPPED IN STYLE WITH
AULELEI KIDS
OUR AULELEI CUSTOMERS
Frequently Asked Questions
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All Custom and Pre-Orders take approximately 2–3 weeks to be completed after your order has been placed and confirmed.
If you need your order by a specific date, please email us before placing your order so we can confirm whether it will arrive on time.
Email : Houseofaulelei@gmail.comMessage : 0410896698
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- The majority of our pieces are true to size. We recommend ordering your everyday size.
- Example: If you usually wear L/14, order L/14.
- For Scrunch Dresses, we suggest sizing down one size.
- Example: If you usually wear L/14, order M/12.
- If you’re unsure, feel free to email us for sizing advice.
- For urgent orders, you can also order a size up and have it altered if needed.
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- Refunds: We offer full or partial refunds within 48 hours of your order being placed.
- Store Credit: Available within 5 business days of your item being received.
- Exchanges: Returns for exchange are accepted within 7 days of receiving your order.
Any returns received after this timeframe will be sent back to the recipient.
For more details or to start a return, please contact us directly.
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Australia Wide & New Zealand we ship with AUSTRALIA POST
- Domestic Standard 3-5 Business Days
- Domestic Express 1-3 Business Days- New Zealand Standard 3-7 Business Days
- New Zealand Express 2-4 Business DaysUSA & The Rest of the World we ship with DHL EXPRESS
Generally takes 2-5 Business Days
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YES!
We have AFTERPAY & ZIPPAY Available Worldwide
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Yes, for bulk or group orders we accept a 50% deposit upfront. The remaining balance will be required once the order is completed, prior to shipping.