CUSTOM GIRLS DRESS
PLEASE DO NOT PURCHASE WITHOUT DISCUSSING YOUR CUSTOM DESIGNS AND APPROVAL FROM BOTH PARTIES via INSTAGRAM OR EMAIL
ALL CUSTOM ORDERS
NO REFUNDS AND/OR EXHANGES ON CUSTOM ORDERS!!!
Once order has been placed and payment/deposit has been made you CANNOT CANCEL the order
Custom orders cannot be altered or returned if your size is incorrect. If your item is too big we cannot alter it at House of Aulelei. If the sizing is too small you can repurchase for correct size at customers expense
Use this accordion to add info such as Materials, Sizing, Features, Shipping and Returns policies
Use this accordion to add info such as Materials, Sizing, Features, Shipping and Returns policies
Frequently Asked Questions
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A: Men’s shirts are available on a pre-order basis and typically take 2–3 weeks to be prepared for collection or shipping.
Please note: This timeframe does not include shipping time, which will depend on the delivery option you choose at checkout.
Important: Selecting express shipping only speeds up the shipping process once the item is ready, it does not expedite the pre-order production time.
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A: If your order includes both pre-order and in-stock items, the entire order will be shipped together once the pre-order item is ready. If you need the in-stock items sooner, we recommend placing a separate order.
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A: Unfortunately, we do not accept returns, exchanges, or refunds on pre-order items. By purchasing a pre-order item, you are agreeing to these terms
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If your size is unavailable, please check our Pre-Orders section in the menu , your item may be available for pre-order there
If you don’t see the item you’re looking for, feel free to email us at houseofaulelei@gmail.com, and we’ll be happy to assist.